Privacy Notice
The Alarm Hub Ltd is the data controller (company number 10622069), registered office 9 Caxton House, Broad Street, Cambourne, Cambridge, CB23 6JN. Contact us at team@thealarmhub.com or 0333 335 9982. Last updated July 2026.
Information Collection
We collect personal data through enquiries and projects, including contact details and technical specifications necessary for our fire safety services. This information ensures we can communicate effectively and deliver our fire engineering and technical assurance consultancy accurately to our clients.
Lawful Basis for Processing
Processing is conducted under the lawful bases of consent, contract performance, legal obligations, and legitimate interests. Marketing communications are only sent to you following an explicit opt-in. We use your data to handle projects, address enquiries, and fulfil our expert professional commitments.
Data Sharing
We share information with trusted service providers to facilitate our operations, but we never sell your data to third parties. We maintain appropriate security measures to protect your information and retain it only for as long as is proportionate for our business needs.
Cookies Policy
Our website uses cookies and analytics to enhance your browsing experience and monitor site performance. These tools help us understand user interaction, allowing us to improve our services while protecting your personal identity and maintaining technical security standards.
Your Rights
Under the UK GDPR, you possess significant rights regarding your personal information. These include the right to access your data, rectify inaccuracies, and request the erasure of your records. You also have the right to restrict or object to certain processing activities and the right to data portability. Where we rely on your consent, you may withdraw it at any time. We are fully committed to transparency; however, if you are dissatisfied with our handling of your data, you have the right to lodge a formal complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.